6/10 – Okay
Jon
27. Nov. 2025
Gut: Sauberkeit und Personal & Service
This place has potential to be a 5 star accommodation. We travelled as a family of 5 and the low rating is due to the initial experience: read to the end.Expedia has the map location pin as Puerto Morelos but it is actually 20 minutes south.This was misleading and forced us to rent a car.You access the property after following a fairly long dirt pot-hole road. All this led us to feel like we'd been deceived and questioning six night stay.There is no food or restaurants nearby so we purchased groceries on the way. The kitchen is fine but limited and not set up for cooking large meals (no coffee filters, spices, cooking oils). There were 4 minor maintenance issues that easily could have been addressed prior to arrival (kitchen faucet is completely detached from counter and only held by pipes, bathroom sink is not secured to counter and freely moves, missing screen on a screen door/other ripping (bad mosquitos!), TP holder broken).
The good stuff: A28 is an amazing union of nature and modern architecture which brings the awesome forces of nature right into your living space.Elements of modern durable materials combined with timeless natural materials makes for a great experience.We stayed second floor (101) which has full glass doors providing a visual and audio experience; wind, big waves, sunrises, and palm trees waving.Beach is rocky with white sand areas and a long white sand stretch to walk.If prepared, you won't need to leave and will forget about Puerto Morelos.
Jon
Aufenthalt von 6 Nächten im November 2025
