Hotels in Punta Sam

„Amazing staff that makes you feel at home. Amazing food and overall impressive property“

„Super“

„Good food“

„Everything was excellent; the only area that could be improved is the night entertainment and shows.“

„The property is beautiful. The staff amazing. Food was delicious. Our issues with this stay were all our room. The most uncomfortable bed I have ever slept in. Hard as a rock! If you have a bad back like I do, be warned. Our room fridge was never stocked the whole week we were there and when we tried to order items by room service, they never showed up. We travel to Mexico so twice a year. All though this was a nice trip, this particular resort will not make the repeat visit list.“

„Hier herrscht eine Zwei-Klassen“

„The Resort is rather new and big located approximately 20 minutes drive outside the city of Cancun. Everything is made for US tourists, prices in US Doller, staff speaking English to you, food and design of the restaurants typically “Mexican Food Alike“. Prices are US prices too, 50 USD for breakfast buffet per person. A strange experience in Mexico but might be what most US tourists are asking for? We have continued our journey to Oaxaca and are now enjoying authentic food and people. “

„Pool war perfekt!“

„Wir waren zum zweiten Mal im Beloved (2019 und jetzt 2026). Normalerweise gehen wir nicht zweimal in dasselbe Hotel, weil wir die Erfahrung gemacht haben, dass das zweite Mal die hohen Erwartungen nicht erneut erfüllt. Hier wurden wir eines Besseren belehrt. Die Anlage ist so wunderschön und top in Schuss, wie vor 6 Jahren. Dasselbe gilt für das gastfreundliche und herzliche Personal! Einfach toll.“

„Everything was fine more or less. Liked the place service needs to improve “

„Eine wunderschöne unterkunft“

„Great staff, beautiful property!“

„Always something to do, pool, shows, and activities. The staff is in tune with guests needs and well informed. Made me feel Mexico is safe to visit.“

„Excellente ☺️“

„Every thing was perfect“

„Very good “

„It is an all-inclusive property. But anything not included is much more expensive than in US. I had a food poison after eating the sushi in the buffet. When I called the front desk for help I was told the on site doctor would charge 150 dollars per visit and 30 more if you want the doctor come to see you in your room. All the food and drinks I took was inside the property and I have to pay myself for their negligence on the food safety. On the hand this property is kids friendly. They have ...

„Extrem freundliches Personal, alles sehr sauber und sehr gutes Essen. Einzig der Strand mit sehr viel Algen hat mir nicht sehr gefallen, andere Hotels säubern den Strand 2x täglich, da wurde hier leider nicht gemacht.“