Hôtels familiaux à Playa del Carmen, Quintana Roo

« L'hôtel est vraiment incroyable, il est vraiment extraordinaire, l'un des plus beau au monde à mon avis »

« Maison de retraite !! Resort pour personnes agees Chambre non adaptee aux familles aucune intimite Plage magnifique ..... lorsqu'il n'y a pas d'algues Restauration basique comme n'importe quel autre resort. Il n" y a rien de PALACE si ce n'est le prix paye Activites de base ( show folklore, clown .....) Ca ne vaut pas son prix »

« This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

« June 2026 very recent START WITH BROKEN TOILET SET, I SLIPPED OFF THEN REMOTES FOR AC NEEDED HELP THEN SHOWER, FLOODED THE ENTIRE ROOM , WORST NO WARM TO HOT WATER THEY AGREEED. AND WAS SUPPOSE TO FIX HOT WATER TANK ADVISED TO USE ANOTHER ROOM ALSO NO HOT WATER,' PAST UPSET MY ROOM THEY DID NOTHING AND AGAIN COLD SHOWER NOT EVEN WARM , FORGET HOT. THEY DID NOTHING AND DID NOT UNDERSTAND ME. EXCEPT YES YES ROOM WAS NICE AND CLEAN , SERVICE WAS HORIBLE FOR A 9.4 EXCEPTIONAL RATING , MORE LIKE...

« Très propres et excellent pour enfants »

« Un voyage axé sur le bonheur des enfants! Des surprises à tous les jours pour eux dans la chambre ! Nos enfants ont eu des étoiles dans les yeux toute la semaine ! La mer n’était pas belle malgré les efforts de l’hôtel pour nettoyer ! Les sargasses sont un fléau partout aux alentours! »